- Who am I buying from?
- Vektra Industries. Checkout is powered by Stripe as merchant of record. Book by email if you need a custom slot — we'll send a Stripe payment link or invoice. Fulfillment and service delivery are handled by Vektra.
- What is Agent Care?
- A monthly subscription that keeps your deployed AI operations employee healthy: monitoring, tuning, async support, and one included major change per month. It is separate from one-time install or assessment fees.
- How do I pay?
- Email us to book. We send a Stripe payment link or invoice — Stripe is merchant of record. Agent Care renews monthly until canceled under plan terms.
- What happens after I pay?
- Stripe emails your receipt. Your order is recorded in Vektra systems. For one-time work, we schedule delivery. For Agent Care, billing continues monthly while your agent is on Care.
- Can I get an invoice for my business?
- Yes. Stripe issues receipts and invoices at checkout as merchant of record. For custom enterprise billing, email contact@vektraindustries.com before purchasing.